Last Updated: 6 March 2026
Welcome to SterlingWeb Inc. (“SterlingWeb”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with our applications and tools.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with SterlingWeb:
Personal Information
Information that can identify you personally, including:
- Name
- Email address
- Phone number
- Company name
- Billing information
- Project requirements or inquiries submitted through forms
This information is typically collected when you:
- Contact us
- Request a quote
- Purchase services
- Subscribe to newsletters
- Communicate with our team
Technical Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Pages visited
- Time spent on pages
This helps us improve website performance and user experience.
Application & Platform Data
If you use our WordPress plugins, Shopify apps, or integrations, limited platform-related data may be collected such as:
- Store URL or website domain
- Plugin or app usage data
- API access logs
- Configuration settings necessary for the app to function
We do not collect unnecessary personal data from your customers unless explicitly required for the functionality of the service.
2. How We Use Your Information
We use collected information for the following purposes:
- Providing web development and digital services
- Developing and maintaining WordPress plugins and Shopify apps
- Responding to inquiries and support requests
- Improving our website and services
- Sending important service updates
- Processing payments and invoices
- Preventing fraud or security threats
- Complying with legal obligations
We do not sell personal data to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze user behavior
- Remember user preferences
- Enhance user experience
You can disable cookies through your browser settings, but some website features may not function properly.
4. Third-Party Services
We may use trusted third-party tools and platforms to operate our services, including:
- Payment processors
- Hosting providers
- Analytics tools
- Email communication platforms
- Shopify App ecosystem
- WordPress plugin ecosystem
These services may have their own privacy policies governing how they use your information.
SterlingWeb is not responsible for the privacy practices of external platforms.
5. Data Protection and Security
We take reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. These measures include:
- Secure hosting infrastructure
- Encryption where applicable
- Restricted access to sensitive information
- Regular software updates and security monitoring
However, no system on the internet can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain records for legal or accounting purposes
- Resolve disputes
- Enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- Request information about how your data is used
To exercise any of these rights, contact us using the details below.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
SterlingWeb may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
Any updates will be posted on this page with the updated revision date.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
SterlingWeb Inc.
Nashik, Maharashtra, India
📧 Email: info@sterlingweb.in